Fees/Policies | MarkShaughnessyPMHNP

Mark Shaughnessy PMHNP

Practice Fees and Policies

PROFESSIONAL SERVICES

As a board certified Adult Psychiatric Nurse Practitioner, I serve patients age 18 and up. I provide diagnostic psychiatric evaluations and consultations, medication management, and psychotherapy. I employ evidenced-based treatment for psychiatric disorders such as depression, anxiety, bipolar, PTSD, psychotic disorders, personality disorders, ADHD, and others. I do not treat active addiction or provide medication assisted treatment for addiction. I do not provide forensic services or court ordered treatment. I provide services in my Scarborough office location and via videoconference. Video appointments require the patient to be physically in Maine at the time of the visit. Please be aware that some clinical circumstances may require in person appointments.

FEES AND PAYMENT

Initial Psychiatric Evaluation (60 to 90 minutes): $350

Routine follow-up appointments (20-30 min): $150

Psychotherapy with or without medication management (45 min): $200

Brief phone calls to address side effects or other simple issues: No charge

Extended phone calls to address complex issues or treatment changes: $50/15min

Forms generally are completed in session. Forms done outside session: $50/15min

Payments are due at the time of service. I accept cash or credit cards processed via the patient portal integrated with my electronic medical record.

I do accept several private insurance plans including Anthem, Community Health Options, Harvard Pilgrim, Tufts, Point 32 Health, Optum, United Behavioral Health. If I am not empaneled on your insurance plan, in many cases you may file for reimubursment by your insurance carrier if you have an out of network benefit. Since coverage varies widely from policy to policy, I cannot guarantee whether or to what degree services will be reimbursed by your insurance carrier.

APPOINTMENTS, CANCELLATIONS AND NO SHOW POLICY

You can request follow up appointments through the patient portal. If you choose, you can receive reminder texts or emails about your appointments. Please allow for one business day to cancel appointments without being charged. After that, patients will be responsible for the full fee for any late cancellations. If multiple appointments are missed without notice, I reserve the right to terminate treatment and refer you elsewhere.

OFFICE HOURS, COMMUNICATION, AND EMERGENCY CALLS

My office hours are Tuesday through Friday, 9AM to 4PM. I check my messages throughout the workday and on days when I am out of the office. For established patients,the preferred method to reach me for adminstrative or non-urgent clinical questions is to securely message me through the patient portal linked to my electronic medical record. A link to the portal can be found on my website.

If the matter is urgent or if using the patient portal is not possible, you may contact my office by telephone at 207-560-3770. Please be aware that voicemail and patient portal messages may not be monitored between 5PM and 9AM. If I am unavailable for an extended period due to travel or illness, you will be directed how to reach a colleague covering my practice.

Prescription refills can be requested via the patient portal and will be attended to during office hours.

If you have a true medical emergency please call 911, go to your closest emergency room, or dial the Maine Crisis Line at 1-888-568-1112 (Voice) or 711 (Maine Relay). The Maine Crisis Line is the state’s crisis telephone response service for individuals or families experiencing a behavioral health crisis or having thoughts of suicide or self harm. Trained crisis call specialist answer the line and provide free and confidential telephone support and stabilization 24 hours a day, seven days a week.

DISCONTINUATION OF TREATMENT, NO CONTACT POLICY

Typically, the decision to terminate treatment is made through a mutual and thoughtful discussion involving the provider and patient. In the event that you discontinue treatment without notifying my office, I will assume that your therapeutic relationship with me terminated 90 days after your last visit, unless you have an appointment scheduled for a future date.

MEDICAL RECORDS AND NOTICE OF PRIVACY PRACTICES

I am required by law to keep complete medical records. My medical records will be electronic and encrypted. Any written records including letters, outside medical records, will be kept secured in a locked location or scanned into your record and then shredded. You are entitled to review your medical record at any time, unless I feel that by viewing your records, your emotional or physical well-being will be jeopardized.

Communication between a patient and his/her mental health provider is held in confidence and will not be revealed to an outside agency without written consent unless specifically required by law (for example: child abuse, imminent threat of danger to yourself or others, court order, etc). Information released to insurance companies for reimbursement for services is released only on authorization from you.